Effective Date: 25/10/2024
At Captain Saves a Home, your privacy is our priority. We understand that your personal information is important, and we are committed to safeguarding your data. This Privacy Policy outlines how we collect, use, and protect your information in compliance with standard industry practices, ethical guidelines, and relevant laws.
1. Information We Collect
We collect personal information from you when you voluntarily provide it, such as when you:
- Fill out forms on our website (e.g., for consultations or services).
- Contact us via email, phone, or social media.
- Use our services, including flat-fee real estate listings, foreclosure prevention, and other offerings.
The types of personal information we may collect include:
- Name, email address, and phone number.
- Property details when you request real estate services.
- Any additional information you choose to share during your communications with us.
2. How We Use Your Information
We use your personal information only for purposes related to the services you request, including but not limited to:
- Providing you with the requested real estate services (e.g., flat fee listings, foreclosure prevention).
- Communicating with you about your requests, inquiries, or updates regarding your services.
- Improving our services by analyzing user feedback and interactions.
We do not sell, trade, or otherwise share your personal information with third parties for marketing or other purposes.
3. Compliance and Ethical Practices
At Captain Saves a Home, we adhere to all standard legal and ethical guidelines regarding the collection, storage, and use of personal information. This includes compliance with data protection regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
We do not share your data with any third parties except in the following circumstances:
- When required by law (e.g., in response to legal requests or to comply with regulatory requirements).
- To trusted service providers who assist us in delivering services, such as real estate agents, inspectors, and other necessary parties (these providers are bound by confidentiality agreements and ethical standards).
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:
- Encryption of sensitive information.
- Secure storage of your data in compliance with industry standards.
- Regular audits of our data protection policies to ensure ongoing compliance.
5. Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us at:
- Email: [email protected]
- Phone: (832) 345-5126
We will respond to your request within a reasonable timeframe and in compliance with applicable data protection laws.
6. Cookies and Tracking
Our website uses cookies and other tracking technologies to improve user experience and provide personalized services. These cookies collect non-personal information such as browser type, IP address, and usage data to help us optimize the functionality of our website.
You can choose to disable cookies through your browser settings, but this may limit some functionalities of our website.
7. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make changes, we will update the “Effective Date” at the top of this page.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
- Phone:(832) 345-5126
We are committed to protecting your privacy and ensuring that your experience with Captain Saves a Home is secure and transparent.
